GREENVILLE, SC, USA – February 6, 2014 – Zipit Wireless (Zipit®), a pioneer in innovative M2M solutions and two-way paging for critical messaging environments today announced that American Medical Response (AMR), the nation’s leading ambulance provider, will incorporate Zipit’s industry leading Enterprise Critical Messaging Solution™ into AMR’s Emergency Medical Services operations.
Once implementation is complete, the Zipit solution, which operates on Verizon nationwide 3G network, will provide AMR’s emergency field operations with improved dispatcher efficiency and seamless integration with their existing CAD-dispatching systems while meeting the strict HIPAA technical requirements for maintaining the security of protected health information (PHI).
Zipit Wireless, through their Zipit Now™ device and Zipit Confirm™ mobile application for iOS and Android based devices, offers fast and reliable two-way enterprise critical messaging and secure texting solutions for environments long dependent on out-of-date and unsecure one-way pagers. Zipit’s two-way paging feature provides quick “message acknowledged” confirmations between emergency dispatchers and field personnel, saving valuable time and reducing unneeded radio traffic. Dispatchers are more time-efficient using Zipit, allowing them to provide emergency response personnel with more detailed and informative emergency messaging, while handling an increased volume of emergency situations.
“We are extremely excited to be partnering with Zipit Wireless to enhance our emergency field communications with their industry leading critical messaging solution”, said Tom Landers, enterprise telecom manager for AMR’s parent company, Envision Healthcare. “The Zipit solution will improve our ability to serve our patients and our partners faster and more efficiently, while helping to ensure that AMR is fully compliant with HIPAA regulations when communicating private health information.”
The Zipit solution provides a comprehensive and real time “critical messaging dashboard” that tracks and logs every message, providing metrics that offer visibility into operational performance and accountability for field personnel. Unlike traditional paging systems, Zipit’s communications data is encrypted and complies with HIPAA. Lost or stolen Zipit devices can be “wiped” remotely; ensuring private health information is protected. The Zipit Confirm™ mobile application also provides operations managers, field supervisors, and administrators with the ability to securely communicate with emergency medical staff independent of their dispatch system, providing redundancy as well as immediate access to archives that document each emergency event.
“We are honored that an industry leader like AMR has placed such confidence in Zipit Wireless to help enhance their 911 and transport emergency medical services communications,” said Frank Greer, CEO of Zipit. “This is an exciting time for Zipit, as well as for our customers who are benefiting from our fast and dependable critical messaging solution. We look forward to being part of the ongoing success of AMR as they continue to provide an advanced level of emergency services to their customers and partners.”
Mike Ross, director of healthcare mobility solutions for Verizon Enterprise Solutions, stated: “By providing the access for the Zipit Wireless Enterprise Critical Messaging Solution to deliver a solution to AMR that can reduce emergency response times, increase reliability and security during critical emergency situations, the ultimate benefactor is the patient.”
Zipit’s critical communications and secure messaging solution is being rapidly adopted nationwide where fast, reliable, confidential two-way messaging is important to many customers in the healthcare, hospitality and manufacturing industries.
Note: View the AMR Testimonials here!
About Zipit Wireless
Zipit Wireless (“Zipit”) a leader in innovative communications and M2M solutions focuses on delivering fully connected, wireless solutions that use the company’s unique strengths in wireless connectivity, user-friendly device software, and cloud-based infrastructure to access IP services. The patented technology created by Zipit has been shipping in Zipit branded and top tier branded solutions since 2004 – enabling people to connect to people and their personalized Internet content. For more information on Zipit Wireless and our products, please visit www.zipitwireless.com.
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers. Verizon Wireless operates America’s most reliable wireless network, with nearly 103 million retail connections nationwide. Verizon also provides converged communications, information and entertainment services over America’s most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries. A Dow 30 company with more than $120 billion in 2013 revenues, Verizon employs a diverse workforce of 176,800. For more information, visit www.verizon.com.